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Microsoft is killing off the ‘Copilot Plus PC’ brand
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Microsoft appears to be retiring the Copilot+ PC brand only two and a half years after introducing it, according to Windows Central. The change surfaced while the technology company was preparing its next Surface hardware: a 12-inch Surface Pro and a 13-inch Surface Laptop. Both machines technically qualify for the existing Copilot+ designation, but Microsoft is no longer using that label. The episode raises a timely question: what will replace the marketing identity once AI-powered PCs are no longer a niche category?
Microsoft unveiled Copilot+ PCs in 2024 as computers with enough dedicated AI hardware to deliver a new generation of on-device experiences. The idea was to make AI muscle a defining feature of a premium Windows computer, rather than something limited to a small collection of experimental devices. At the same time, the platform carried a prominent Copilot key, along with Microsoft’s broader push to place AI features throughout Windows. The promise was ambitious, but the boundary between a Copilot+ PC and an ordinary PC quickly became less useful as AI hardware spread.
Windows Central’s Zac Bowden reported that Surface corporate vice president Brett Ostrom explicitly said the new devices “are not called Copilot Plus PCs.” Qualcomm senior vice president Kedar Kondap offered a similar assessment, saying computers offering comparable experiences will “probably” stop using the branding. Their comments point to a retreat by both Microsoft and a major chip partner, rather than a change limited to one product family. However, they do not establish that Microsoft has abolished the underlying technical requirements or ended every related software feature.
The original pitch depended on AI hardware becoming an important buying reason. Yet in 2024, observers were already noting that almost every new PC would soon meet the basic hardware level associated with the Copilot+ label. When a premium feature becomes broadly available, it is harder for the label to justify a meaningful price premium or distinguish one Windows laptop from another. That helps explain why the brand is losing momentum: its central differentiator is becoming an expectation, not an exception.
The retreat also follows criticism of the experience Microsoft placed around the name. Recall, a headline Copilot+ feature, was not well received, while persistent AI promotions in Windows drew complaints from users who did not want their everyday computers organized around a marketing campaign. The dedicated Copilot key became another point of frustration, particularly after Microsoft made it remappable. The hardware story was therefore weakened by software experiences that often felt intrusive or unfinished.
For consumers, the immediate impact may be smaller than the headline suggests. The reported decision concerns what Microsoft calls its newest PCs, not a promise to remove AI capabilities, hardware thresholds, or existing services. The greater change is likely in marketing: Microsoft can reposition the same performance tier around processors, battery life, design, or practical AI utilities without invoking a label associated with early Copilot+ hardware. If the replacement message is clearer, abandoning the old name could even improve the relevance of the products.
Microsoft’s next test will be its October 7 conversation on “how local AI will shape the next chapter of the PC,” where a new identity may be introduced. The company is also preparing to move flagship Surface hardware toward Nvidia chips, potentially providing a fresh platform for a new PC message, although the report does not provide product specifications or launch details. Customers should therefore judge the new devices on their processors, performance, software, and everyday benefits rather than the Copilot+ name alone. Unless Microsoft discards the requirements entirely, Copilot+ PC may survive as a technical classification even as its consumer-facing brand gives way to a new buzzword.