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Bitget to discontinue services for some users in one-off exercise
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- DeepHorus
Bitget announced in a post on X on Saturday that it will discontinue services for certain crypto users in a one-off exercise. The exchange said affected customers' funds will remain safe during the service change, while its crypto platform continues to operate. The change is limited to selected accounts rather than a broad shutdown.
Affected users will receive direct notifications by email, in-app messages and/or push notifications. Those notices will outline next steps, relevant deadlines and arrangements for withdrawal. Users who have not received official notifications from Bitget can continue to use their accounts as usual. Bitget's customer support team can assist with pending orders, withdrawals and other account-related questions throughout the process.
The exchange reminded users to use only official channels. It also cautioned against phishing links, impersonation accounts and unverified information. This warning follows a recent security incident that drew attention to exchange safeguards.
On Sept. 25, Cointelegraph reported that Bitget had confirmed unauthorized transfers and temporarily suspended withdrawals as it investigated a security breach. A security company later said the total stolen in the breach amounted to about $388 million. The disclosure raised concerns about exchange security and user asset protection.
Bitget's latest move appears to be a targeted operational change rather than a full service halt. The company says funds are safe during the process. It also provided a link for users to verify the safety of their assets.
For affected users, the key steps are monitoring official Bitget communications and following withdrawal deadlines. Unaffected users face no immediate action. The exchange continues normal operations during the change.
The incident and service change highlight ongoing risks in the crypto sector. Bitget's handling of the process may shape user confidence. Future updates will depend on how smoothly notifications and withdrawals proceed.
